Support Ticket Please complete this form to submit your support ticket. All replies will be handled via email. Name* First Last Business Name E-mail* Who built your website?* Erica Someone else, but Erica HAS worked on it before Someone else, and Erica HAS NOT worked on it before Describe the Problem / Upload Screenshots or FilesBrief Summary of the Problem* Urgency Level* Critical Very Urgent Semi Urgent Not Urgent Additional InformationDescribe the problem in more detail, including any troubleshooting you've tried.Steps Required to DuplicateDescribe any steps required to duplicate the problem, for example, if the issue is only present on mobile, etc.UploadUpload a screenshot of the problem, or any other pertinent files. Drop files here or Select files Max. file size: 5 MB, Max. files: 3. Website Login CredentialsWebsite* Admin Username*This MUST be an administrator account. Admin Password* Hosting & FTP CredentialsFTP access is not required for all problems. If you don't know this information, leave this section blank for now.Web Hosting Company* Erica Siteground Flywheel FTP Host / URL FTP Username FTP Password EmailThis field is for validation purposes and should be left unchanged. Δ Name* First Last Business Name E-mail* Who built your website?* Erica Someone else, but Erica HAS worked on it before Someone else, and Erica HAS NOT worked on it before Describe the Problem / Upload Screenshots or FilesBrief Summary of the Problem* Urgency Level* Critical Very Urgent Semi Urgent Not Urgent Additional InformationDescribe the problem in more detail, including any troubleshooting you've tried.Steps Required to DuplicateDescribe any steps required to duplicate the problem, for example, if the issue is only present on mobile, etc.UploadUpload a screenshot of the problem, or any other pertinent files. Drop files here or Select files Max. file size: 5 MB, Max. files: 3. Website Login CredentialsWebsite* Admin Username*This MUST be an administrator account. Admin Password* Hosting & FTP CredentialsFTP access is not required for all problems. If you don't know this information, leave this section blank for now.Web Hosting Company* Erica Siteground Flywheel FTP Host / URL FTP Username FTP Password PhoneThis field is for validation purposes and should be left unchanged. Δ
